Privacy Policy

1. Introduction

Welcome to Mudiwadiwa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our shop or use our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Book an appointment
• Fill out our contact form
• Subscribe to our newsletter
• Participate in promotions or surveys

This information may include:

• Name: Your full name for identification and appointment booking
• Phone Number: To contact you regarding appointments
• Email Address: For communication and promotional purposes
• Service Preferences: Your preferred beauty services and treatments

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• Appointment Management: To schedule, confirm, and remind you of appointments
• Communication: To respond to your inquiries and provide customer support
• Service Improvement: To understand your preferences and improve our services
• Marketing: To send promotional offers and updates (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure storage of physical records
• Limited access to personal data
• Regular review of security practices
• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Appointment records are typically retained for 2 years for business purposes.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: